By Justin Cicerone
I recently attended an Undercarriage Tech Session at North Shore Motor Works. It was not only a good social event, but a good day for our vehicles as well to get a look underneath, where us driveway mechanics can’t always get routine inspections. I was really impressed with North Shore’s shop, staff, knowledge, and care. James, North Shore’s owner, was sure to give every attendee a personal lookover of their vehicle and discuss some of the nuisances of the differing chassis and engines brought in. On my ‘09 335i, I discovered a leak on
my oil filter housing not detectable from the engine compartment, and a strut that did not survive New England winters. I would certainly attend one of these events again, and will for sure visit North Shore.
Justin Cicerone is a contributing Boston Chapter Member.
Here’s what other attendees had to say about their morning at North Shore Motor Werks:
From: Frank M.
“I had a very good experience at the subject tech session. James and his crew were very professional and attentive to my concerns. I am very appreciative for that. A few of the previous mechanics were not so attentive because they know I do (did) some of my own maintenance.
The only down side was that there were no other members there to interact with. either the event was poorly attended or the schedule did not provide any overlap. I enjoy the camaraderie with other members, comparing notes and BMW experiences.”
From: Bob. C.
“I had the first appointment of the day and was greeted by Jim Hart and his staff. The shop is expansive, meticulous, and with several lifts. They have all the latest tools and equipment to handle just about any BMW service and repair. My 550i was put up on the lift right away and they proceeded to check everything out front to back. The inspection revealed that the rear differential bushing was worn and needed replacement. Fortunately, I had purchased an extended mechanical breakdown policy which was nearing its expiration date this month. The repair would have been $800 out of pocket if I had not gone to the tech session and gotten the problem diagnosed. That was an hour well spent. Plus, they had great coffee and donuts there! I’ll be using North Shore Motor Werks for my servicing going forward.”
From: Ed R.
“The guys at North Shore Motor Werks were extremely friendly, knowledgeable, and professional. I felt welcome in their shop and enjoyed the experience.”
From Drew F.
“Went great, the guys there were very friendly and welcoming. It was obvious they were really into BMWs and talking cars with the participants. Although it’s obviously a strategy for increasing business, there was never any hard sell or attempts to push people to service their cars there. Very enjoyable experience.”
From Jonathan S.
“It was my first time at this shop. The owner and techs there were extremely friendly, welcoming, and informative. It was a bit of a recon event for me in search of an indy shop. Would highly recommend North Shore Motor Werks and plan on returning.”